In a shocking expose in The New York Times, the mega-corporation amazon.com was outed for being a really craven crappy place to work.
So why not just go all the way and adopt the tactics of 15th Century Europe. That’s right. No one expects a Spanish Inquisition!
Image little Jeff Bezos in his jaunty khakis turning the wheel on the rack and screaming “Did you program this in the crapper? Looks like it! Smells like it! Works like it!” as one of his minions is stretched into a 6’7″ cubicle worker.
Mechanical Turk breakdown in Department C3? Jeff is there with the Spanish Donkey and The Saw Torture to sort things out. Once sorted, the CFO calls “Bring out ya dead!” as he trails Jeff, off to HR for fresh flesh.
What goes on at amazon is no different than what goes on at countless corporations in America. Amazon and Jeff are watched a little more closely because of their ham-fisted, We-Won’t-Negotiate-With-Your-Ass mentality. It is a fort where conference rooms are at the front of the building (I don’t know who goes deeper inside but you probably won’t) and many departments will not even talk to a consumer about essential publishing problems. You’ll just get an email in a few days that you may or may not understand.
Our tech team lives on the phone with amazon, often solving problems days before they do. And of course, my tech team being a reflection of me – calls and jeers at them. I encourage it, in fact. Because if you are going to throw your weight around and put your employees in the public stocks for having an idea, you just perpetuated the ethos of every small-minded manager everywhere.
Ugh, amazon. Just UGH.